NEED HELP? If you experience any difficulties with this site, please read through the following topics. If you are still in strife send us an email and we'll get back to you asap. (right: Linsey Pollock going crazy with food at Thredbo Festival. Photo: Helena Brusic)

System Requirements

The DIASPORA Checkout facility requires that you have both Cookies and JavaScript turned on your browser settings so please enable them before placing an order. Follow these instructions to enable JavaScript and Cookies:

Internet Explorer

1. Open your browser and click on Tools

2. Click on Internet Options > Security > Custom Level

3. Enable "Scripting Java Applets"

Netscape Navigator
1. Open your browser and click on Edit
2. Click on Preferences > Privacy & Security > Cookies
3. Enable "all cookies"

Failing Credit Card

Your credit card isn't charged at the time of ordering, but it is checked for authenticity. If you receive an "error" message, go back and re-enter your card details. If it still fails, please contact us so we can process the transaction offline. You can email us and we'll call you back within 24 hours or you can call and leave a message 24/7 on +61 2 9130 4998.

 
Error Messages

If the entire site appears to be experiencing difficulties, wait a few minutes and try again. If page download is taking a long time, you might just be experiencing slow internet connection. Try accessing the site at a later time or reconnect to your ISP. If you are accessing our site via a link on another site, check that the URL is correct. It should be www.diaspora.com.au

 
Can't Find what you want?

If you can't find what you want listed on our site, email us immediately and we'll try to get it for you. Same goes for any other items not listed online. Contact us and we'll do our very best to fulfill your worldbeat needs!

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